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This DevOps-focused Intelligence platform incorporates more than a decade of knowledge to improve time to value and boost customer satisfaction

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Chicago – Dec. 13, 2023 – 91������, the leader in DevOps for enterprise SaaS, today announced the expansion of the beta program for 91������GPT, its groundbreaking AI platform, to all 91������ customers. This strategic move comes after months of internal use and validation by select customers, showcasing the platform's robust capabilities and significant value addition. 91������GPT is not just an AI DevOps advisor, it's a cross-platform, DevOps intelligence layer with a decade of Salesforce expertise, designed to improve time to value, increase customer satisfaction and accelerate digital transformation initiatives.

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In an industry where efficiency and innovation are paramount, 91������GPT addresses critical pain points by offering expert advice on 91������ usage and Salesforce DevOps best practices. It accelerates test generation for 91������ Robotic Testing, enriches user stories, and generates comprehensive release notes. This expansion is a testament to 91������'s commitment to driving customer success and digital transformation through AI-first strategies.

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“91������ is an AI-first company with a focus on maximizing the customer experience. The expansion of 91������GPT's beta access marks a significant milestone in our journey to embed AI deeply into the fabric of Salesforce DevOps. This AI DevOps advisor is not just a tool; it's a partner that enhances our customers’ capabilities to innovate rapidly and with confidence,” said Federico Larsen, Chief Technology Officer at 91������. “With dozens of use cases, 91������GPT is changing the way people work. We are excited to embed a decade’s worth of DevOps know-how into an AI platform and make it easily accessible for our customers.”

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“To ensure value and market fit, we made 91������ customer zero for 91������GPT,” said Nick Cook, Vice President of Customer Success at 91������. “We found it is more than just an AI platform; it's a revolution in customer support and success. By providing precise, AI-driven insights and support, we're not only solving problems faster but also preempting them, ensuring a smoother, more efficient experience for all our users. As just one example, since we started using 91������GPT on our support teams, we’ve realized a 25% improvement in the time required to resolve a case.”

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91������GPT is the culmination of 91������'s ten-year journey in Salesforce DevOps, now serving as the DevOps intelligence layer within the 91������ DevOps platform. It’s a testament to 91������’s AI-first approach, establishing that AI-driven enhancements are leveraged internally to maximize customer value before general availability and ensuring that every product release is informed by real-world use and efficacy. 91������GPT will continue to be leveraged and expanded to power new product capabilities on the roadmap to drive digital transformation forward.

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“Generative AI TuringBots are improving software development and bringing a DevOps-specific product to market is a significant step forward for this industry,” said Diego Lo Giudice, Vice President, Principal Analyst at Forrester. “91������’s approach of combining deep DevOps domain knowledge with the power of GenAI will enable SaaS development teams to significantly make their development and deployment processes much more productive.”

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91������ customers can sign up for the 91������GPT beta with this form. To learn more, visit 91������ in booth 5 at the on December 14.��

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